Our approach
The Heritage WSM aims to provide clear digital information and an honest pre-arrival conversation about the physical suitability of the property. Accessibility needs are individual and should be discussed before booking.
This section should be read together with any specific booking agreement or consent interface presented at the relevant time. Where law requires a different standard, the applicable legal requirement takes precedence.
Website access
Pages are designed with semantic headings, keyboard-accessible navigation, visible focus states, readable contrast and responsive layouts. Some third-party services or imagery may have limitations outside direct control.
This section should be read together with any specific booking agreement or consent interface presented at the relevant time. Where law requires a different standard, the applicable legal requirement takes precedence.
Requesting assistance
Visitors who encounter a barrier or need information in another format should contact the property team. Include the page, task and preferred method of communication so that a practical response can be provided.
This section should be read together with any specific booking agreement or consent interface presented at the relevant time. Where law requires a different standard, the applicable legal requirement takes precedence.
Last reviewed: 26 July 2026.